news report,

Captain Jeff Rinaldo of the Buffalo Police Department said this:

"There are times, depending on the nature of the investigation, that that tip line does get full.

The tip line, the phone number tip line is maintained by somebody 24 hours a day seven days a week in the police department," Rinaldo said, "if there is a circumstance where somebody couldn't leave a message it's probably because the phone line was literally blowing up that day."

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