Have you ordered online lately? and when your package arrived, it was wrong or not what you ordered. According to WGRZ, there has been a very large number of complaints from customers who have ordered online due to the COVID-19 pandemic, and they have not got their purchases or it was the wrong item.

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More than 34,000 people reported issues in April and May of this year according to the Federal Trade Commission. The State Department of Consumer Protection has sent out a notice to consumers of what to do, and what not to do when ordering online According to WGRZ.

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According to WGRZ Jody Kotowski of Depew N.Y said.

I went on Ebay using my PayPal account to buy a clock and it still hasn't arrived. I kept saying over and over again we got hacked and there is no way to prove it, essentially I was out $133.95.

Things you can do to protect yourself:

  • Stay off third party websites for buying items
  • Only use trusted, secure websites whenever entering credit card information
  • Don't leave your credit card information anywhere else on your computer