If you receive child support in New York State, you could stop getting payments soon. As a parent who relies on child support, you must take action to avoid any interruption in your payments.


New York State Making Changes To Child Support Payments

Is your current address up to date with the New York State Child Support Program? If it's not, you'll need to update it as soon as possible to avoid any delays or issues with payments. New cards have been mailed out to child support recipients to replace the old Bank of America debit cards. The office issued a warning that you need to use all of the funds on your current card,

Continue to use your Bank of America debit card until the balance is $0. The balance cannot be transferred to the new card.


Photo by Andriyko Podilnyk on Unsplash
Photo by Andriyko Podilnyk on Unsplash

New Child Support Debit Cards Are Coming In New York

Your new child support debit card should have been mailed out by March 31, 2023. Here's the timeline for the old and new cards:

03/23/2023–03/30/2023 - New Way2Go Card® Prepaid Mastercard® mailed (Activate your card immediately)
03/30/2023 - Deposits to old card will stop
03/31/2023 - Deposits to the new Way2Go Card® Prepaid Mastercard® will start

If you moved or have had an address change and have not notified the child support office, you may not have received your new debit card and funds.

You can find more info on New York State's child support debit cards here.

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