Southwest Airlines Apologizes To Mom After Agent Made Fun Of Daughter’s Name ‘Abcde’
A Texas mom was pissed at a Southwest Airlines employee after making fun of her 5-year-old daughter’s name. Now I’ve heard some interesting names but “Abcde” is definitely one for the books!
According to the NY Post, Traci Redford claims the southwest employee took a picture of her daughter’s boarding pass and posted it on social media. Her name may be Abcde but it’s pronounced “ab-city.”
The mom was really upset because her daughter has epilepsy.
“The gate agent started laughing, pointing at me and my daughter, talking to other employees. So I turned around and said, ‘Hey if I can hear you, my daughter can hear you, so I’d appreciate it if you’d just stop.” she said to KABC news.
Traci said she didn’t even know the agent had snapped a picture of her daughter’s boarding pass until a friend spotted it on social media.
“While I was sitting there, she took a picture of my boarding pass and chose to post it on social media mocking my daughter,” Traci said.
“It was actually brought to my attention by somebody who had seen it on Facebook and reported it to Southwest Airlines. And after two weeks of doing a formal complaint, Southwest hadn’t done anything.”
Southwest has since apologized to the woman for the incident.